860 Privacy Policy — Platform User Data Protection
This document explains how the 860 platform collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to handling your privacy with care and responsibility. Please read this policy in full before using the platform.
Effective date: 1 January 2026. This policy may be updated from time to time.
Information We Collect
When you register or use the 860 platform, we collect several categories of information to ensure our services run smoothly and securely for all users. The types of information we may collect include:
Account Information
During registration, you will be asked to provide a username, email address, password, and other basic details required to create an account. This information is used to verify your identity and manage your account on the 860 platform.
Payment & MYR Transaction Information
To process deposits and withdrawals in Malaysian Ringgit (RM), 860 collects transaction details including payment method used, transaction amount, and timestamp. We do not store your full card details or digital wallet passwords. All payment data is processed through secure, encrypted channels.
Device & Browser Information
When you access the platform from a phone, computer, or tablet, we automatically collect technical information such as device type, operating system, browser version, IP address, and screen resolution. This information is used solely to optimise your experience and diagnose technical issues.
Platform Usage Data
860 records user activity within the platform, including pages visited, games played, session duration, and navigation actions. This data helps us understand how users interact with the platform and continuously improve the overall experience.
Why Do We Collect This Information?
All information collected by 860 is used for clear and lawful purposes. We do not collect data beyond what is necessary to provide our services. The key purposes for which we use your information include:
- Account Management — to ensure you can log in, manage your profile, and carry out transactions securely.
- Payment Processing — to facilitate deposits and withdrawals in MYR via supported local payment methods.
- Platform Security — to detect and prevent fraudulent activity, account misuse, or unauthorised access.
- Service Improvement — by analysing usage patterns to improve the platform's interface, speed, and stability.
- Legal Compliance — to meet compliance and reporting requirements related to platform operations.
- Customer Support — to resolve complaints, enquiries, and technical issues reported by users.
860 will not use your information for any purpose beyond those stated above without obtaining your consent first.
Cookie & Tracking Usage
The 860 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored in your browser when you visit a website.
We use two main categories of cookies:
- Essential cookies — required for core platform functions such as login sessions, language preferences, and security. These cookies cannot be disabled without affecting platform functionality.
- Analytics cookies — used to understand usage patterns and improve the platform. These cookies help us identify the most frequently visited pages and any technical issues that may arise.
You can manage cookie settings through your browser. However, disabling essential cookies may affect certain platform functions.
Data Storage, Security & Sharing
How We Protect Your Data
860 employs appropriate technical and administrative security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes data encryption in transit, strict access controls on internal systems, and regular security audits.
While we take every reasonable precaution, no system can guarantee absolute security. Users are also responsible for keeping their passwords and login credentials confidential.
Third-Party Sharing
860 does not sell, rent, or trade users' personal information to any third party for marketing purposes. We only share data in the following limited circumstances:
- Shared only with payment providers as required to process MYR transactions — only the necessary information is disclosed.
- When required by law or a valid court order.
- With technical service providers who assist in platform operations, subject to strict confidentiality agreements.
All third parties who handle 860 user data are required to adhere to data protection standards equal to or higher than our own.
Your Rights as a User
As a user of the 860 platform in Malaysia, you have several rights regarding your personal information. We fully respect and uphold these rights:
You have the right to request a copy of the personal information we hold about your account at any time.
If your information is inaccurate or out of date, you have the right to request a correction or update via your account settings or our support team.
You may request the deletion of your account and associated data, subject to applicable legal retention requirements and platform terms.
To exercise any of the rights above, please contact the 860 support team at [email protected]. We will endeavour to respond to all requests within a reasonable timeframe. Should this privacy policy be updated, the latest version will be published on this page with a clear revision date. Continued use of the platform after any amendments are published constitutes acceptance of the updated policy.
Still Have Questions About Your Privacy?
The 860 support team is here to help you understand how your data is managed. Reach us at [email protected] or visit the FAQ page for quick answers on account and platform security matters.